Dynamics 365 CRM
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Copilot for Dynamics 365 Sales
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Copilot for Customer ServiceDesign. Develop. Deliver CRM
Microsoft Dynamics 365 CRM and Portal Design and Development
From first-time adoption to expanding existing solutions, our team empowers you to get the most from Microsoft Dynamics 365 and the Power Platform by combining innovative design with proven development expertise. With expertise in advisory, design, development, and implementation, our Mutex365 CRM team brings years of real-world experience in building systems tailored to your business processes.
From Strong Design to Strong Results That’s Our CRM Approach
Our delivery model blends Agile speed with Waterfall clarity. We begin with strong design and solution architecture to set clear boundaries, then execute in time-boxed sprints through Microsoft DevOps. The result is a rhythm that combines innovation with precision delivering your CRM on time, on budget, and built to last.
Step 01
CRM Design
A successful Microsoft CRM and Portal implementation starts with clarity of business goals. Our team uncovers the requirements that matter most, shaping solutions that align perfectly with your vision and objectives.
Step 02
Plan. Build. Sprint.
We use an agile methodology to drive our projects forward. Our process is broken down into two to three-week sprints, during which we focus on a specific set of goals. Each sprint begins with refining user stories and assigning development tasks to the team. To ensure a smooth workflow, we hold daily standups to discuss progress and resolve any obstacles.
Step 03
Launch. Grow. Excel
Hypercare & Beyond: Immediate support and fast issue resolution during launch. We then transition to steady-state support, prioritizing enhancements that increase value while keeping operations smooth.
call us 7/24
Make a quote
Our Team Will Respond
We’re here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.
call us 7/24
Make a quote
Our Team Will Respond
We’re here to help you grow and achieve your business goals. Reach out to us through any of the below conversation.
Frequently Asked Questions
Strategy and design, solution architecture, configuration and code, integrations, data migration, testing, training, and post go-live hypercare.
We prioritize user journeys, clean interface patterns, and role-based experiences. This reduces friction and speeds onboarding.
Yes. We build model-driven and canvas apps, Power Pages portals, and extend Dynamics 365 with secure integrations.
They are specialized UX and UI services for dashboards, forms, and navigation that make complex work simple, which increases productivity.
Absolutely. We perform a health check, target quick wins, and phase improvements to deliver value fast while planning long term enhancements.